Support
We’re here.
Tova is built small, by a small team, in Aotearoa. Email is the best way to reach us — we read every message and reply, usually within a day.
For anything — a question, a bug, a feature you wish Tova had, something that didn’t feel right — write to hello@tova.co.nz.
If you’re reporting a bug, a screenshot and a couple of lines about what you were trying to do help a lot.
Common questions
How do I delete my account? In the mobile app, Settings → Delete account. Permanent and immediate. Your gatherings, photos, RSVPs and messages are removed.
I forgot my password. On the sign-in screen, tap “Forgot password” and we’ll email you a reset link.
A gathering I was invited to isn’t showing up. Check that you’re signed in with the same email the host invited. If you RSVP’d via a link without making an account, the gathering lives on that link rather than in the app.
Push notifications stopped working. On iOS, Settings → Tova → Notifications → Allow. Inside Tova, Settings → Notifications lets you turn categories on and off.
Can I host without making people sign up? Yes. Share the join link from a gathering and guests RSVP through the website — no app needed.
How do I block or report someone? Long-press their name on their profile and choose Block or Report. We review every report.
Privacy and terms
Privacy policy — what we collect, why, and what we never do.
Terms of use — the agreement you accept when you use Tova.
Who’s behind Tova
Tova is built by Peers Creative, based in Aotearoa New Zealand. Reach us at hello@peerscreative.co.nz for anything that isn’t product support — partnerships, press, longer conversations.